FM Messenger
Communicate with your drivers. Ensure your drivers get a message - without excessive call costs. Provide your drivers with accurate information and communicate back to the office without equipping them with their own mobile phones.
Using the messaging facility in MiX Telematics' FM Messenger, you can send instructions and messages to drivers and let them reply with standard responses or free-format text messages. The in-vehicle terminal can also be used to record driving and rest periods, and warn drivers in the event of driving violation (e.g. speeding).
"Cut costs and improve customer service through enhanced communication with your drivers."
CharacteristicsFM Messenger is the solution for you if you need to be able to communicate and stay in touch with your drivers without incurring high costs. If you issue drivers with specific tasks during the day, and need to ensure they get done in the order you define or receive an update when the status of an instruction changes, then this solution is ideal. Other applications include dispatching service staff to customers when they log complaints or need on-site assistance. |  | |
Using the messaging facility of the Messenger, you can send instructions and messages to drivers and have them reply with standard responses or free-text messages. The in-vehicle Terminal can also be used to record driving and rest reasons, and warn the driver when driving violations (e.g. over-speeding) occur inside the vehicle. | | |
FM PACKAGES OVERVIEW
FEATURESAll the FM Communicator features and: • Send and receive job and free-text messages • Track current status of a job • Manage your remote work-force • Record driving and resting reasons • Staff and vehicle performance management • Location management and passive tracking • Wireless communications and active tracking and in addition to the features FM Communicator | | BENEFITSAll the FM Communicator features and: • Minimise and control communications costs • Ensure drivers get the right message and job instructions • Get responses from drivers • Improve customer service |
Hardware
FM300 Communicator: The FM300 Communicator offers the same extensive driver and vehicle management as the FM200 Plus, and has an additional internal GPS receiver and GSM/GPRS modem. The GPS receiver allows the recording of GPS position information. More info...
FM Terminal: The FM Terminal is an in-vehicle display unit for recording driving reasons and presenting information to drivers (including driving violations and messages). Drivers can also send responses and standard messages back to the office. More info...
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FM Messenger Flyer (153 KB)
